AI & Automation11 min read
WhatsApp CRM: Turning Conversations into Transactions
Automate your customer engagement on India's default communication platform to drive massive revenue growth.
Vikram Malani
Co-Founder & CEO
In India, your customers don't live on your app; they live on WhatsApp. If you aren't leveraging WhatsApp as a transactional layer, you are leaving 60% of your potential revenue on the table. WhatsApp CRM is the most potent tool in the modern retailer's arsenal.
The Shift to Conversational Commerce
Dragging customers through complex login screens is a conversion killer. DragBizz allows you to send automated catalog links and one-click "Add to Cart" messages directly to their favorite messaging app. This friction-less commerce model increases repeat purchase rates by over 50% compared to traditional email marketing.
Automated Retention & Re-Engagement
Did a customer buy coffee beans 25 days ago? Our AI knows they are likely running low. It automatically sends a "Refill Now?" message with a discount code. No manual tracking, no missed opportunities. Just pure, automated growth engine at work.
