Shipping & Delivery Policy
Information about delivery method, account activation, and digital service fulfillment.
Last updated: June 2026
1.Digital Delivery Mechanism
DragBizz is a cloud-based software-as-a-service (SaaS) application. We do not manufacture or ship physical products. Therefore, no physical shipping or packaging is involved, and zero shipping charges apply.
All deliverables, dashboard features, reports, and AI tools are hosted on our secure cloud server and accessed via the internet using a modern web browser.
2.Activation Timeline
Upon successful payment and verification by our payment gateways (e.g. Razorpay, Stripe):
- Immediate Access: Your DragBizz account premium plan will be upgraded and activated automatically within 5 minutes.
- Email Confirmation: You will receive a confirmation email containing your tax invoice and billing details at your registered email address.
- Dashboard Verification: Your payment status and upgraded quota (billing, items, API limits) will be immediately visible on your merchant portal.
3.Assisted Setup & Integrations
Some custom features, such as custom WhatsApp Business API setup or deep ERP/POS integrations, may require manual configuration by our technical support team.
Our team will coordinate with you via email or phone and complete the custom configuration within24 to 48 business hours from the time of purchase.
4.Support and Delivery Queries
If you experience any delay in account upgrade or did not receive the subscription confirmation, please contact us:
DragBizz Support Team
Email: contact@dragbizz.io
Parent Company: The Tech Query
Address: Ahmedabad, Gujarat, India
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